Last updated: 3 July 2026
Introduction
The privacy of our website visitors is very important to us, and we are committed to safeguarding it. This policy explains what personal information Qube Peptides (“we”, “us”, “our”) collects when you use qubepeptides.com, how we use it, and the rights you have over it.
By using our website, you consent to the collection and use of your information in accordance with this policy. Consenting to our use of cookies when you first visit our website permits us to use cookies each time you visit.
Information we collect
We may collect, store, and use the following types of personal information:
- information you provide when you register, create an account, or place an order — such as your name, email address, billing and delivery address, and phone number;
- information relating to any purchase, service, or transaction you make through our website, including your name, address, contact details, and order history;
- information you provide when you subscribe to our emails or newsletters;
- information contained in any communication you send us by email or through our website, including its content and metadata;
- technical information about your visit, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths;
- any other personal information you choose to send us.
You may browse our website without registering. Before you disclose another person’s personal information to us, you must obtain that person’s consent to both the disclosure and the processing of that information in accordance with this policy.
How we use your information
We use the personal information we collect to:
- process your orders and deliver the products and services you have requested;
- administer our website and business, and keep our website secure and prevent fraud;
- personalise your experience and respond to your individual needs;
- improve our website, products, and customer service based on your feedback;
- send statements, invoices, and payment reminders, and collect payments from you;
- send you service-related communications and email notifications you have requested;
- send you our newsletter and marketing communications where you have agreed to receive them (you can opt out at any time); and
- deal with enquiries and complaints made by or about you relating to our website.
Your information, whether public or private, will not be sold, exchanged, or transferred to any other company for any reason without your consent, other than as needed to deliver a product or service you have requested.
Payment and security
We use industry-standard SSL encryption across our entire website. All card payments are processed securely by our third-party payment providers (Stripe / PayFunnels). Your payment details are entered directly on the provider’s secure platform and never pass through our servers.
We do not collect, store, or have access to your full card number or bank details at any point, and no financial information is retained on our systems after a transaction. Please note that the transmission of information over the internet is inherently insecure, and while we take reasonable technical and organisational precautions to protect your data, we cannot guarantee the security of data sent to us over the internet.
Cookies
Cookies are small files placed on your device that allow a website to recognise your browser and remember certain information. We use cookies to remember and process the items in your shopping cart, save your preferences for future visits, and compile aggregate data about site traffic and interaction so we can improve our website.
We use tools such as Google Analytics and Google Ads to recognise your device when you visit, track how you navigate the website, enable the shopping cart, analyse and improve usability, administer the website, and help prevent fraud.
Most browsers allow you to refuse or delete cookies through their settings. Blocking all cookies will have a negative impact on the usability of many websites, and you may not be able to use all the features on our website.
Disclosing your information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We may share your information with trusted third parties who help us operate our website, conduct our business, or serve you (for example, delivery partners and payment providers), provided they agree to keep it confidential.
We may also disclose your personal information:
- to the extent that we are required to do so by law;
- in connection with any ongoing or prospective legal proceedings;
- to establish, exercise, or defend our legal rights, including for fraud prevention and reducing credit risk; and
- to the purchaser (or prospective purchaser) of any business or asset that we are selling.
Except as provided in this policy, we will not supply your personal information to third parties for their direct marketing without your express consent.
International data transfers
Information we collect may be stored and processed in, and transferred between, any of the countries in which we operate in order to use it in accordance with this policy. Some of these countries may not have data protection laws equivalent to those in the UK and European Economic Area. Where we transfer your data internationally, we take steps to ensure it is treated in line with this policy.
How long we keep your information
We will not keep your personal information for longer than is necessary for the purposes for which it was collected. We may retain records for longer where we are required to do so by law, where the information may be relevant to legal proceedings, or where it is needed to establish, exercise, or defend our legal rights.
Your rights
Under data protection law you have the right to:
- request a copy of the personal information we hold about you;
- ask us to correct or update inaccurate or incomplete information;
- ask us to delete your personal information in certain circumstances;
- object to, or ask us to restrict, the processing of your information; and
- instruct us at any time not to process your personal information for marketing purposes.
To exercise any of these rights, please contact us using the details below. We may ask you to verify your identity before we act on your request.
Third-party websites
Our website may include links to third-party websites. We have no control over, and are not responsible for, the privacy policies and practices of those third parties.
Keeping your information up to date
Please let us know if the personal information we hold about you needs to be corrected or updated. You can also review and update your details at any time by logging into your account.
Changes to this policy
We may update this policy from time to time by publishing a new version on this page. Please check back occasionally to make sure you are happy with any changes.
Contact us
If you have any questions about this privacy policy or how we handle your personal information, please get in touch via our contact page or by email at privacy@qubepeptides.com.